Utilities Billing - Trash/Recycling/Water

City Utilities: Water and Trash

Utility Billing
Hours of Operation: Monday – Friday 8:00 a.m. – 5:00 p.m.; Closed for lunch: 12:00 p.m. – 1:00 p.m.
Location: Wilmer City Hall
128 N. Dallas Ave
Wilmer, Texas 75172

972-441-6373

Trash pick-up days: Mondays and Thursdays

Establishing a Water and Trash Account

New residential and commercial customers must complete an application for water service.

Residential Customers

The deposit for new residential users is $125.00.  New residential customers must complete the application in the presence of utility billing staff and present a picture identification card.

Residential trash is picked-up on Mondays and Thursdays. Residents may place trash in plastic bags, aluminum trash cans, or rent a 96-gallon rollcart from the city at a fee of $3.25 per month.

Residents wishing to dispose of bulk trash items will need to pick-up a “Bulk Trash” ticket from the Utility Billing Department. The "Bulk Trash” ticket can be used to drop-off bulky trash items and brush at the:

Skyline Ferris Landfill
1251 N. Central Ave.
Ferris, Texas 75125
972-842-5710

Commercial Customers

Commercial customers may submit an application by fax. New commercial service will begin after the deposit for commercial is received. The deposit for commercial users is based on the size of the water meter.

Commercial users must contract with Waste Management for trash pick-up. Contact Waste Management at 972-842-5800 to establish service.

Billing

Water, Sewer and Trash Billing and Payment
Bills for water, sewer, and trash pick-up are mailed to customers on the first day of each month. The city currently accepts cash, credit cards, checks, and/or money orders for payments. Payments may also be placed in the night deposit box located at the front of City Hall or be made online.

The City of Wilmer has separate billing rates for residential and commercial water users.
Click on the link to view:

• Water and Sewer Rates